Digitalization readiness index

The idea

The analysis of feedback from Russian citizens during the period of active digital technologies development shows a low level of population readiness for the current pace of digitalization. This is a major barrier to further digital transformation. It is necessary to study and compare the situation in different countries and thus draw public attention to the fact that, along with efforts to develop digital technologies, states should engage in digital education and increase the level of digital literacy.
Concept

The index allows to assess the readiness of society for digital transformation based on the degree of development of digital technologies, the activity of media communication of public authorities and their involvement in dialogue with citizens through digital means, as well as citizens' awareness of digitalization and involvement in digital processes.

Feedback

Objective Indicators

Availability of platforms and tools for communication between the state and citizens

Feedback and requests
Petitions and legislative initiatives
Public condemnation and voting for projects
Proactive budgeting
Automated search and regulation

Remote electronic voting

Subjective assessments

Knowledge and assessment of platforms and tools of communication between the state and citizens

Participating in remote electronic voting in the future

Public services

Objective Indicators

Availability of the Internet portal of public services for citizens and the share of registered citizens

Share of government services that do not require visits to government agencies

Subjective assessments

Preferred format for receiving public services

Assessment of the impact of Gosuslugi Internet portal on the quality of life

Media activity

Objective Indicators

Official websites of authorities

Authorities in social media, account popularity, user engagement

Mentioning in social media

Subjective assessments

Authorities' internet activity assessment

Request for information on the work of authorities

Potential and actual communication efficiency evaluation

0,80

Overall level of digitalization development and awareness

Objective Indicators

Internet access including broadband

UN Human Capital Development Indicators

Transition to cashless payments

Subjective assessments

Attitude towards digital technologies

Digital literacy

Personal data security assessment

Preferences in the form of payment for goods and services, banking transactions

Cooperation

Methodology of the index is fully accessible
Use new possibilities for perfection of communications between government authority and citizens!
The digitalization readiness Index methodology is omni-purpose and assesses the potential for digital development and building a dialogue!

For collaboration:

info@dialog-regions.ru

UN study:
e-government

Since 2001, the Department of Economic and Social Affairs of the United Nations has been conducting a research of electronic governments of UN member states.

Preparations are for the 2022 research are currently underway The results of the 2020 research are available on the website.

The research comprises:

assessment of e-government development degree on the state and local authorities levels
indication of the trends and dynamics of the development of e-government in a particular country and in the world as a whole

Digitalization readiness index

The idea

Concept